TIME 4 U LTD is an organisation specialising in complex care and support services.

We are looking for an experienced and innovative Area Service Manager who can lead and motivate a team of Service Managers overseeing a portfolio of services whilst maintaining strong compliance, high quality and person-centered care.

This is an opportunity for an enthusiastic and dynamic individual with experience in people management and governance to work in fast paced and growing organisation.

Duties:
* To oversee and direct line management of Service manages within the allocated portfolios of services.
* To be the operational lead for one of the following areas: CQC(RM) Mental Health, LD and PBS, Systems and IT.
* Support and coach Service managers to develop.
* To ensure that services within the portfolio are meeting the organisations KPI’s around quality, compliance and performance.
* Produce a monthly KPI report for the Head of Operations review performance and discussion at supervisions.
* Support the implementation of new services and referrals while working closely with the Business development team.
* Keep informed of legislative and policy changes to improve working practices and help inform the strategy.
* Lead on innovation relevant to CQC services.
* Support and coach Service managers to develop a working knowledge of CQC regulations.
* Develop and maintain strong effective partnership working with internal and external stakeholders.
* To deputise for the function of the Head of Operations during their absence, while, at all times, supporting the decisions made by the Head of Operations.
* To maintain skills at a current level and undertake such training and development as may from time-to-time be required to maintain that currency of practice.
* Ensure Time4U deliver high level of quality services to the people we support, ensuring each service is safe, effective, caring, and always responsive to the service users’ needs.
* Working closely with HR, ensure all staff training is up to date and proportionate to the level required within each specific service.
* To ensure that all statutory, regulatory and company Policy requirements are monitored, managed, and achieved.
* Ensure the company digital systems are up to date and that all staff are engaging with the software.
* Maintain excellent knowledge of current CQC regulations, health and social care legislation and regulatory requirements.
* Maintain a supportive critical friend role when reviewing internal audits and monitoring visits to ensure that Time4U’s team ethos is encouraged to deliver continuous improvement.
* To ensure that Time 4 U achieves a minimum Good CQC rating.
* Deliver training to staff across the organisation when required, demonstrating excellent presentation and communications skills.
* To participate in events, meetings and assessments etc.
* Promote co-production and choice and control.

Working hours: 40 hours per week.

Job Type: Full-time.

Pay: £45,000.00 per year.

Benefits:
* Company car.
* Health & wellbeing programme.

Schedule: Monday to Friday.

Work Location: In person.